Terms and Conditions

Welcome to Dwarkadhish! By using our services and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Information

  • These Terms and Conditions govern your use of Dwarkadhish and its services.

  • By accessing or using our services, you agree to comply with these terms.

  • We reserve the right to modify these terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old to make a purchase.

  • By placing an order, you confirm that all details provided are accurate and complete.

3. Products and Pricing

  • We make every effort to display accurate product descriptions and pricing.

  • Prices are subject to change without prior notice.

  • We reserve the right to modify or discontinue any product without notice.

4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • We accept online payments via credit/debit cards, UPI, net banking, and Cash on Delivery (COD) where applicable.

  • In case of payment failure, your order will not be processed.

5. Shipping and Delivery

  • Orders are processed within 1-2 business days after payment confirmation.

  • Estimated delivery time varies between 5-7 business days (standard shipping).

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

  • Customers must provide a valid shipping address. Any incorrect address leading to a failed delivery will be the customer’s responsibility.

6. Return and Refund Policy

  • Returns are accepted within X days of delivery, provided the product is unused and in its original packaging.

  • Refunds will be processed only after the product is received and inspected.

  • Customers are responsible for return shipping charges unless the product received is defective or incorrect.

7. Cancellations

  • Orders can be canceled within 24 hours of placing the order.

  • Once an order is shipped, it cannot be canceled.

8. Intellectual Property

  • All content on Dwarkadhish (including images, logos, and text) is the intellectual property of the company and cannot be copied or used without permission.

9. Limitation of Liability

  • Dwarkadhish is not liable for any indirect, incidental, or consequential damages resulting from the use of our products.

  • We are not responsible for any losses arising from third-party payment failures or shipping delays.

10. Privacy Policy

  • Your personal information is protected and will not be shared with third parties without consent.

  • By using our services, you agree to our Privacy Policy.

11. Governing Law

  • These terms and conditions are governed by and interpreted in accordance with Indian law.

  • Any disputes arising out of these terms shall be subject to the jurisdiction of Surat, India.

12. Contact Us

If you have any questions regarding our Terms and Conditions, feel free to contact us:

📍 Address: Shop No. 214, Polaris Shopping Center, Punagam, Surat, India
📧 Email: dwarkadhish694@gmail.com
📞 Phone/WhatsApp: 9274221476